home / case studies / Pan-India conglomerate with multiple business units (composite)
Vendor Management

Supplier Onboarding and Due-Diligence Portal

We digitised supplier onboarding from paper forms and email chains into a self-service portal with automated checks. New suppliers are activated in days, with consistent compliance controls across business units.

Pan-India conglomerate with multiple business units (composite) · Vendor Management

Supplier Onboarding and Due-Diligence Portal

Challenge

Harmonising rules across business units without blocking unit-specific requirements. We built a common core questionnaire plus configurable extensions per category and unit.

Approach

Suppliers register through a portal that captures company details, bank accounts, tax registrations (GSTIN, PAN), certifications and ESG questionnaires. Automated checks validate tax IDs and bank accounts through verification APIs, screen against sanctions and watch lists, and flag missing documents. A configurable workflow engine routes approvals by category and risk tier. Approved suppliers sync to SAP vendor master through an integration layer, removing duplicate data entry.

Outcome

Illustratively ~50–70% shorter supplier onboarding cycle Fewer duplicate and incorrect vendor master records Consistent risk and compliance checks across business units Suppliers can update their own documents and renewals Full audit trail of approvals

~50–70%Illustratively shorter supplier onboarding cycle
✓Fewer duplicate and incorrect vendor master records
✓Consistent risk and compliance checks across business units

Problem solved

Onboarding took weeks, data quality in the vendor master was poor, and each business unit applied different checks.

What we built

Suppliers register through a portal that captures company details, bank accounts, tax registrations (GSTIN, PAN), certifications and ESG questionnaires. Automated checks validate tax IDs and bank accounts through verification APIs, screen against sanctions and watch lists, and flag missing documents. A configurable workflow engine routes approvals by category and risk tier. Approved suppliers sync to SAP vendor master through an integration layer, removing duplicate data entry.

Benefits

Illustratively ~50–70% shorter supplier onboarding cycle Fewer duplicate and incorrect vendor master records Consistent risk and compliance checks across business units Suppliers can update their own documents and renewals Full audit trail of approvals

Supplier portalGSTIN/PAN validationSanctions screeningWorkflow engineSAP integration

Talk to us